-Each inquiry by email may not be replied individually.
All emails will be replied on weekdays 10:00am to 6:00pm (except holidays and Bon=middle of August/year-end/new year).

-All personal information (including email, address, name, telephone number) will be used only for the purpose of replying to inquiry, unless otherwise notified in advance.

-All replies from the Festival Office are intended for personal use. Please refrain from posting the content on bulletin boards or announcing to third party in any other way.

-The Festival Office will not be responsible for any viral attacks, errors, or damages to computer while inquiry.